S省農(nong)村(cun)(cun)信(xin)用社(she)(she)聯合社(she)(she)是由S省轄內(nei)市農(nong)村(cun)(cun)信(xin)用合作社(she)(she)聯合社(she)(she)、縣（市、區）農(nong)村(cun)(cun)信(xin)用合作聯社(she)(she)（農(nong)村(cun)(cun)合作銀(yin)行(xing)、農(nong)村(cun)(cun)商業(ye)銀(yin)行(xing)）自愿入(ru)股組(zu)建(jian)的，經(jing)中國銀(yin)監會(hui)批(pi)準，在S省工商局注冊登記，以(yi)發(fa)起方式設立，實行(xing)民(min)主(zhu)管理，具有獨立企業(ye)法(fa)人資格的地方性金融機(ji)構，于2005年(nian)正式掛牌開業(ye)。S省農(nong)信(xin)依(yi)據S省人民(min)政府(fu)授權(quan)，承(cheng)擔對全省各級(ji)農(nong)村(cun)(cun)信(xin)用社(she)(she)的管理、指導、協調、服務職能。

 

隨著S省農信(xin)的(de)(de)(de)業務(wu)發展和(he)(he)信(xin)息化建設(she)的(de)(de)(de)不(bu)斷深入(ru)，將逐步建設(she)形(xing)成以(yi)運(yun)行(xing)網絡(luo)、備援支(zhi)持和(he)(he)研發測試為(wei)特(te)點的(de)(de)(de)兩(liang)地三中心的(de)(de)(de)IT基礎架(jia)構，對IT系(xi)(xi)(xi)統(tong)(tong)(tong)的(de)(de)(de)運(yun)維管理工作(zuo)(zuo)提(ti)出更高(gao)的(de)(de)(de)要(yao)求(qiu)。由于缺乏必要(yao)的(de)(de)(de)技術(shu)手段，系(xi)(xi)(xi)統(tong)(tong)(tong)的(de)(de)(de)傳統(tong)(tong)(tong)運(yun)維工作(zuo)(zuo)難以(yi)滿足(zu)關鍵業務(wu)系(xi)(xi)(xi)統(tong)(tong)(tong)應(ying)用的(de)(de)(de)需要(yao)，不(bu)能保(bao)證(zheng)系(xi)(xi)(xi)統(tong)(tong)(tong)的(de)(de)(de)安(an)全、穩定(ding)、高(gao)效運(yun)行(xing)。加(jia)(jia)之主機系(xi)(xi)(xi)統(tong)(tong)(tong)、數(shu)據庫系(xi)(xi)(xi)統(tong)(tong)(tong)和(he)(he)應(ying)用軟件等IT數(shu)量和(he)(he)類型(xing)的(de)(de)(de)不(bu)斷增加(jia)(jia)，使S省農信(xin)的(de)(de)(de)信(xin)息系(xi)(xi)(xi)統(tong)(tong)(tong)管理維護(hu)工作(zuo)(zuo)日趨復雜，對信(xin)息系(xi)(xi)(xi)統(tong)(tong)(tong)的(de)(de)(de)穩定(ding)可靠(kao)性提(ti)出更高(gao)要(yao)求(qiu)，對信(xin)息系(xi)(xi)(xi)統(tong)(tong)(tong)的(de)(de)(de)風險(xian)評估工作(zuo)(zuo)也日趨緊(jin)迫。

 

項目建設時，S省農(nong)信有AS400操(cao)作(zuo)(zuo)系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)主(zhu)機(ji)、AIX操(cao)作(zuo)(zuo)系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)主(zhu)機(ji)和其他操(cao)作(zuo)(zuo)系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)主(zhu)機(ji)，以及(ji)存(cun)儲設備(bei)、網絡及(ji)安(an)(an)全設備(bei)、數據庫(ku)、中(zhong)間(jian)件共計(ji)數百臺(tai)（套），不(bu)僅數量眾多(duo)且品牌多(duo)樣(yang)，加之已形成的(de)以核心業務系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)、銀聯前置(zhi)(zhi)系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)、IC卡系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)、支(zhi)付(fu)系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)、農(nong)信銀系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)、大(da)前置(zhi)(zhi)系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)、ATMP系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)為主(zhu)的(de)7大(da)系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)，給監控管理工作(zuo)(zuo)帶來巨大(da)挑戰，為IT系(xi)(xi)(xi)(xi)統(tong)(tong)(tong)(tong)(tong)的(de)安(an)(an)全穩定運(yun)行帶來極大(da)的(de)風險。

 

天云軟(ruan)件聯合(he)(he)合(he)(he)作伙伴對S省農信的(de)(de)項目需求(qiu)進行梳理，并給出建(jian)設方(fang)案。以業務應(ying)用為(wei)視(shi)角，構建(jian)統(tong)一集成(cheng)的(de)(de)綜合(he)(he)IT監控(kong)(kong)系統(tong)，能夠主(zhu)動、及(ji)時發現應(ying)用問題，解決業務監控(kong)(kong)被動服務的(de)(de)局(ju)面。

根(gen)據(ju)應(ying)用(yong)的架構(gou)，將主機層面的硬件(jian)(jian)、操作系(xi)統、中(zhong)(zhong)間件(jian)(jian)、數據(ju)庫等(deng)，與(yu)網絡設(she)備拓撲結(jie)構(gou)及應(ying)用(yong)程序相關要素進行有機整合(he)，并納入到基礎監控(kong)中(zhong)(zhong)。

從(cong)軟硬(ying)件資源監控和(he)業(ye)務(wu)性能管(guan)(guan)理(li)兩方面(mian)實現對數(shu)據(ju)中心(xin)(xin)的(de)(de)交(jiao)叉管(guan)(guan)理(li)，數(shu)據(ju)中心(xin)(xin)和(he)業(ye)務(wu)的(de)(de)全局化管(guan)(guan)理(li)，業(ye)務(wu)系(xi)統與服務(wu)器、數(shu)據(ju)庫、中間件及其他(ta)IT組件的(de)(de)影響關(guan)系(xi)管(guan)(guan)理(li)。

建立(li)有效的(de)故障(zhang)根源性(xing)(xing)分析(xi)機制，基礎信(xin)息監控與(yu)業務可用性(xing)(xing)結合起來，在眾(zhong)多的(de)告警事件當中(zhong)，準確、快速(su)定位問題。

根據S省(sheng)農信日常(chang)作業的(de)特點，規范化(hua)運(yun)行維護(hu)管(guan)理，在(zai)生產運(yun)維系統環境中建(jian)設作業自動化(hua)平臺，協(xie)助IT人員實現(xian)作業管(guan)理自動化(hua)。

從操(cao)作方面入口，建(jian)立信息安全(quan)的(de)云桌面平臺，建(jian)立集中化(hua)的(de)應(ying)用操(cao)作規范控(kong)制(zhi)機制(zhi)，并提(ti)供統一(yi)標準(zhun)化(hua)的(de)操(cao)作入口。

IT綜合(he)監(jian)(jian)控(kong)平臺建(jian)成后，告(gao)警(jing)的及時性(xing)和(he)準確性(xing)得以增(zeng)強，監(jian)(jian)控(kong)效(xiao)果效(xiao)果顯著提(ti)升。從預防的角(jiao)度，監(jian)(jian)控(kong)業務系統(tong)資源的使用(yong)情況，發(fa)現問題(ti)(ti)，及時解(jie)決(jue)(jue)，將(jiang)(jiang)問題(ti)(ti)消滅(mie)在萌(meng)芽狀態；在提(ti)高故(gu)障(zhang)(zhang)解(jie)決(jue)(jue)率方面，對于故(gu)障(zhang)(zhang)做到(dao)早發(fa)現，及時通知相關負責人，早處(chu)理，提(ti)高故(gu)障(zhang)(zhang)處(chu)理效(xiao)率，將(jiang)(jiang)故(gu)障(zhang)(zhang)的影響(xiang)降到(dao)最小。